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8 year/unlimited km high voltage battery warranty terms and conditions

The Chery NZ New Vehicle 8-year/unlimited kilometres Warranty commences on the day your new vehicle is first registered. If you purchase a demonstrator vehicle, the warranty begins when your Chery NZ dealer registered the vehicle. You are entitled to the balance of the warranty coverage period.

The high-voltage battery supplied with the vehicle comes with an 8-year/unlimited-kilometre warranty from the date of delivery to the original purchaser when the vehicle is first registered.

The warranty will also apply if the net residual energy capacity of the high-voltage battery falls below 70% of its energy capacity at the time of delivery during the warranty period. This is subject to an energy capacity measurement carried out at an authorised Chery NZ dealer and is at the sole discretion of Chery NZ.

If the high-voltage battery requires warranty repair, Chery NZ will repair the battery or replace it with a new, reconditioned, or remanufactured part at its sole discretion. The warranty replacement may not restore the vehicle to a "like new" condition, but when replacing a high-voltage battery, Chery NZ will ensure that the energy capacity of the replacement high-voltage battery is at least equal to that of the original battery before the failure occurred, taking into consideration factors such as the age and mileage of the vehicle.

The warranty for the high-voltage battery will not apply if the defect or damage, including excessive loss of capacity, results from:

  • Unapproved modifications to parts or vehicle software from the original specification.
  • Improper use, handling, or maintenance of the battery, including from traffic accidents.
  • Contact with open flames or liquids such as high-pressure water, floods, or steam cleaning.
  • Intentional attempts to increase or reduce the battery life through physical or software-based means.
  • Failure to follow instructions for operation, treatment, and care of the battery as outlined in the Owner's Manual.
  • Permanent removal of the high-voltage battery or operation of the battery independently from the vehicle.

This high-voltage battery, like all batteries, will experience gradual energy or power loss with time and use. Loss of battery energy or power over time due to regular usage is NOT covered under this warranty, except where specified above.